This policy explains what information Rabt ("Rabt", "we", "us") collects when you use the Rabt app and this website, why, and the choices you have. We've tried to keep it short and plain.
The short version
- Your one-to-one and group chats are end-to-end encrypted. We can't read them, and we only keep your chat history if you turn on chat backup, encrypted with a key only you have.
- Calls and lounges are encrypted on the way to our servers, but not end-to-end encrypted.
- We use your information to run Rabt. We don't sell it, and this website has no trackers.
What we collect
| Information | What it is | Why |
|---|---|---|
| Account | Your phone number, your name, and a profile photo if you add one. | To create your account, sign you in with a text message code, and show you to others. |
| Contacts | If you allow it: a hash of each phone number in your phonebook and the name you saved it under. | To show you which of your contacts are on Rabt, with the names you use. |
| Chats | Encrypted messages and photos we can't read, kept only until they're delivered (30 days at most). Who you message and when, message sizes, delivery status, blocks, mutes and accepted requests. | To deliver messages and respect your blocks and settings. |
| Chat backup | Only if you turn it on: your encrypted backup of messages, and photos if you choose, locked with a key only you have, so we can't read it. Its size and when it was last updated. If you turn backup off, we delete it after 30 days. | To let you restore your chats on a new phone. |
| Calls | Who called whom, when, how long, and whether it was a video call. | To connect calls and show your call history. |
| Lounges | Lounges you create, join or are invited to, and your role in them. Comments you post in lounges hosted by Rabt. Recordings of broadcast lounges. | To run lounges, show Happening now, and let people replay broadcasts. |
| Settings | Your choices for last seen, lounge activity, notifications and similar settings. | To apply them. |
| Device and connection | A device ID, a push notification token, your IP address, app version and basic logs. | To send notifications, keep your session secure, and find and fix problems. |
| Reports | If you report someone: the last five messages they sent you, from your phone. | To review abuse and keep Rabt safe. |
We can't see the content of your chats, one-to-one or group, or your photos. We don't collect your location, and photos have their location details removed before they're sent.
Who we share it with
We work with service providers that help us run Rabt. For example, they help us send sign-in codes, deliver notifications, host our servers, store encrypted photos and backups, connect calls, and provide GIF and sticker search. They may only use information to provide these services for us, and they can't read your chats, because your chats are end-to-end encrypted.
Other people see what you choose to share with them: your name and photo, your last seen if your settings allow it, and your lounge activity if you allow it. We may share information when the law requires it, or to protect people from harm. We review every request from authorities, and only share what the law requires. We can't share the content of your chats or backups, because we can't read them.
How long we keep it
- Undelivered messages and photos: until delivered, and at most 30 days.
- Broadcast lounge recordings: 30 days.
- Records of who messaged whom and when: about 35 days.
- Sign-in codes: they expire after 10 minutes and are deleted.
- Report contents: up to a year after the report is closed.
- Account, contacts, call history and settings: while you have an account.
- When you delete your account, we delete or anonymise your information 30 days later.What's deleted and kept.
Your choices and rights
- Change your name, photo and privacy settings in the app at any time.
- Turn off contact access in your phone's settings.
- Delete your account in the app (Profile, then Delete my account).
- Ask us for a copy of your information, or to correct or delete it, atcontact@imrabt.com.
Depending on where you live, you may also have the right to object to or limit how we use your information, to take your information with you, and to complain to your local data protection authority. We'll answer requests within 30 days.
Why we're allowed to use it
- To provide Rabt, the service you signed up for: your account, chats, calls, lounges and settings.
- With your permission: contact access, chat backup and notifications. You can turn these off at any time.
- For legitimate interests: keeping Rabt secure, preventing spam and abuse, and fixing problems.
- When the law requires it.
Children
Rabt isn't for children under 13, or the minimum age in your country if it's higher. If you believe a child has an account, contact us and we'll remove it.
Where information is stored
Our providers may store and process information in countries other than yours. When information moves between countries, we use safeguards required by law, such as standard contractual clauses. Your chats and backups are end-to-end encrypted wherever they're stored.
This website
This website sets no cookies and uses no analytics or tracking. Our hosting provider may keep standard server logs.
Changes
If we change this policy, we'll update the date above, and tell you in the app for important changes.
Contact
Questions about this policy or your information: emailcontact@imrabt.com.